Help Center

Frequently Asked Questions

Find answers to common questions about our rodent control services, eco-friendly traps, and pest management solutions.

  • Only need a hole the size of a quarter to enter a home
  • Need only one ounce of food and one ounce of water a day to survive
  • Use urine and pheromones to communicate
  • Use pipes to move freely and can enter in pipe openings or electrical sockets

  • Feces/Urine (Rats may deposit 35-45 droppings over a 24 hour period).
  • Rub/Smudge Marks (oil from skin).
  • Runways.
  • Burrows in available earthen space.
  • Gnaw marks on wood or wires.
  • Holes in walls and sidewalks.
  • Live or dead rats are a "dead" giveaway that you may have a potential pest problem.
  • Numerous flies lingering at specific areas in an establishment.

  • Don't leave your doors open for extended periods of time.
  • Educate residents on rodent behavioral characteristics.
  • Manage, clean garbage areas daily, and fasten garbage containers tightly.
  • Plug up holes, seal up cracks and vents (Copper Gauze or X-cluder Mesh).
  • Screen windows and seal doors.
  • Remove pests' shelters (garbage clutter).
  • Don't feed the local wildlife and secure domestic animal feeders tightly. Do not leave food lying around.

  • Common areas
  • Entryways
  • Dumpster
  • Trash chutes
  • Yard/Green space/planters
  • Compactor room
  • Anywhere food or pet food is stored or consumed
  • Anywhere there has been a complaint